Frequently Asked Questions
All answers about ld98
From opening an account to deposits, withdrawals, games, and bonuses — find answers to all your questions about ld98 right here.
Welcome to ld98. We have created this FAQ page with Bangladeshi players in mind. Here you will find detailed information on account registration, deposits and withdrawals via bKash and Nagad, cricket betting, slot games, live casino, bonus terms, and responsible gaming. If you cannot find the answer to your question, contact our 24/7 live chat support.
To register at ld98, you need an active mobile number, an email address, and a strong password. The registration process is straightforward and can be completed in just a few minutes. Provide accurate information to avoid any issues when making withdrawals.
No, according to ld98 rules, a player may only open one account. Opening multiple accounts goes against the platform's policy and may result in account suspension. This rule is strictly enforced in the interest of fair play.
Click the "Forgot Password" option on the login page. You will receive a verification code via your registered mobile number or email — use it to set a new password. If you run into any trouble, get help from ld98's 24/7 live chat support.
Yes, ld98 is fully mobile-friendly. You can easily log in and play through a browser on both Android and iOS devices. The platform is optimized for mobile screens, so everything from slots to live casino runs smoothly.
Account verification may be required before making a withdrawal. You will generally need to submit a copy of your national ID or passport along with confirmation of the payment method you use. This process ensures the security of your account and is completed quickly.
Funds deposited via bKash are usually credited to your ld98 account instantly. In most cases it takes anywhere from a few seconds to a few minutes at most. If there is a delay due to network issues, contact our live chat.
The minimum deposit at ld98 is ৳200 (across all payment methods). The minimum withdrawal amount is ৳500. These limits are set with smaller-budget players in mind so that everyone can participate easily.
Withdrawal requests from ld98 to Nagad are processed within 1 hour. This is our commitment — fast and hassle-free withdrawals. If your account verification is already complete, the process is even faster.
Yes, ld98 supports deposits via bank transfer. Transfers are accepted from various banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. Bank transfers may take a bit longer, so for faster deposits bKash or Nagad is more convenient.
ld98 does not charge any deposit or withdrawal fees of its own. However, your payment service provider (bKash, Nagad, Rocket, or your bank) may apply their own transaction charges. Please read the terms and conditions of your payment service.
Yes, Rocket (Dutch-Bangla Mobile Banking) is one of the accepted payment methods at ld98. Just like bKash and Nagad, you can easily deposit and withdraw using Rocket. The minimum deposit of ৳200 and minimum withdrawal of ৳500 apply equally across all methods.
To bet on BPL (Bangladesh Premier League) matches at ld98, go to the Cricket section first. There you will find a list of ongoing and upcoming matches. Betting options include match winner, total runs, wickets, and over-by-over markets. You can also take part in live betting.
ld98 offers slots from several well-known game developers including PG Soft, Pragmatic Play, and JILI. You can play popular titles like Fortune Tiger, Gates of Olympus, Sweet Bonanza, Super Ace, and Golden Empire. New games are added regularly, so the slots section is always fresh.
ld98's live casino section lets you play Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Sic Bo with real dealers. Powered by Evolution Gaming and Ezugi streaming technology, these games are fully live, so you get a casino feel from home.
RTP (Return to Player) is the theoretical long-term return rate of a slot or casino game. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered — but this is a long-term mathematical average, and results can vary from session to session. All games at ld98 are fair and verified.
Yes, you can bet on major international cricket tournaments including the ICC T20 World Cup and IPL in ld98's Cricket section. There are also special markets for Bangladesh Tigers matches. Outright betting is available before tournaments begin.
Aviator is a popular crash game by Spribe. As the plane takes off, the multiplier keeps rising — you need to cash out before the plane crashes. The longer you wait to cash out, the higher the potential win, but the risk is also greater. Aviator is available in the Casino section of ld98.
New members at ld98 receive a 100% bonus on their first deposit, up to ৳5,000. That means if you deposit ৳5,000, you get an additional ৳5,000 in bonus funds. The bonus is credited automatically after your first deposit. No code is needed to receive it.
The wagering requirement for the ld98 welcome bonus is just 10x. That means if you receive a ৳1,000 bonus, you need to place ৳10,000 in bets to become eligible for withdrawal. This is one of the more accessible requirements in the industry. Wagering is fulfilled by betting on specified games.
ld98's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You move up to higher tiers automatically through regular play. Weekly cashback increases at higher tiers — starting at 0.2% at Bronze and going up to 1.0% at Diamond.
ld98's VIP cashback is calculated every week and credited directly to your account. Weekly cashback rates are 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. Specific wagering requirements must be met to receive cashback.
ld98 regularly offers various seasonal and reload promotions. Special bonuses are available for Eid, the BPL season, and other occasions. Check the Promotions section of the platform regularly for the latest offers, or ask support.
ld98 protects all user data with SSL encryption technology. Your personal information, payment details, and gaming activity are not shared with third parties. You can read our privacy policy for full details.
ld98 is for players aged 21 and above only. Use of this platform by minors is strictly prohibited. Age is verified during registration. We are committed to keeping minors away from gaming.
ld98 treats responsible gaming as its highest priority. If you notice signs of gaming addiction, contact our live chat support — we will help you set up self-exclusion or deposit limits. Gaming should be entertainment, not a compulsion.
To request self-exclusion, apply through ld98's 24/7 live chat or email. You can have your account temporarily closed for a set period (7 days, 1 month, 6 months, or permanently). This step is completely confidential and free of charge.
All games at ld98 are operated by certified technology providers who use a Random Number Generator (RNG). This means every game outcome is completely random and unbiased. Our commitment to fair play is firm.
ld98's customer service team is available 7 days a week, 24 hours a day. You can get help directly in English using the platform's live chat feature. You can also reach us by email: [email protected]. Our team is always ready to provide fast and helpful service.
Still have questions?
Our English-speaking support team is by your side 7 days a week, 24 hours a day. Contact us via live chat for any issues.
Email: [email protected] | Support: 24/7 in English
ld98's support team serves you around the clock in line with Bangladesh Standard Time (BST, UTC+6). Whether it's deposit or withdrawal issues, bonus questions, or technical assistance — we are ready.
Live Chat — instant English support, 24/7
Email — [email protected]
Service Hours — 7 days a week, 24 hours a day
Language — full service in English
If you did not find your answer in the FAQ, check the pages below or contact our support directly.