ld98 Privacy Policy — Your Information Is Fully Protected

This policy explains in detail how your personal information is collected, stored, and kept secure through SSL encryption on the ld98 platform.

Last Updated: January 2026. If this privacy policy changes, we will notify you through the platform.

Welcome to ld98. This privacy policy ("Policy") explains how ld98 ("we", "our", "platform") collects, uses, stores, and protects your personal information. By using this website, you agree to the terms of this policy.

This policy applies to the ld98.cam website and all related services. We treat your privacy with the highest importance and use industry-standard technology and practices to protect your information. If you disagree with any part of this policy, please contact our support team before using our services.

1. What Information Is Collected

1 Information You Provide Directly

When you create an account on ld98, make a transaction, or contact our support team, we may collect the following information:

  • Full name and date of birth (for age verification — for users 21+ only)
  • Email address and mobile number
  • Residential address
  • Identity document details (for KYC verification)
  • Payment information — such as your bKash, Nagad, or Rocket mobile number or bank account details

2 Automatically Collected Information

When you browse our platform, some information may be collected automatically. This information is primarily technical and is used to improve service quality:

  • IP address and device identifier information
  • Browser type and operating system
  • Time spent on the platform and page view history
  • Session information collected through cookies and web beacons
  • Referral source (where you came from)

2. Purpose of Data Use

Use for Legitimate Purposes

ld98 uses your information only for specific and legitimate purposes. Our main purposes are:

  1. Account Management: To create, verify, and maintain your account.
  2. Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
  3. Identity Verification: To prevent fraud and confirm age verification (21+).
  4. Customer Support: To resolve your questions and issues.
  5. Platform Improvement: To improve service quality and user experience.
  6. Legal Obligations: To comply with applicable laws and regulations.
  7. Security: To detect and prevent unauthorized access and fraud.
  8. Communication: To inform you about important updates, promotions, and offers (subject to consent).

3. Data Disclosure and Sharing

We Do Not Sell Your Information

ld98 never sells or rents your personal information to third parties. However, in specific circumstances we may share information with the following parties:

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
  • Technology Service Providers: Technology companies that help operate our platform, who work under strict confidentiality agreements.
  • Legal Authorities: In the case of court orders, legal proceedings, or valid requests from government regulatory bodies.
  • Fraud Prevention: With specialized service providers for fraud detection and prevention.
  • Business Transfers: In the case of a merger or acquisition, the new owner will also be bound to follow this privacy policy.

Outside the cases mentioned above, we will not disclose any information about you.

4. Data Protection Methods

SSL Encryption and Advanced Security

ld98 follows the highest industry security standards to protect your information. Our security measures include:

  • SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
  • Secure Data Storage: Your information is stored securely in encrypted databases.
  • Access Control: Only authorized personnel can access your information.
  • Regular Security Audits: Our systems undergo regular security testing.
  • Two-Step Verification: An additional security layer for sensitive actions.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.

Although we take every effort to protect your information, no digital system is 100% risk-free. If you notice any suspicious activity, please inform our support team immediately.

5. Cookies and Tracking Technology

What Cookies Are and How They Are Used

Cookies are small text files stored in your browser or device. ld98 uses the following types of cookies:

  • Essential Cookies: Essential for the core functionality of the platform — login sessions, security tokens, etc. These cannot be disabled.
  • Functionality Cookies: To remember your preferences — such as language settings.
  • Analytics Cookies: To understand which parts of the platform are used most.
  • Marketing Cookies: To display relevant offers based on your interests (subject to consent).

You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may prevent some platform features from working.

6. Data Retention Period

How Long Information Is Kept

ld98 stores your information only for as long as necessary. The retention period depends on the type and purpose of the information:

  • Account Information: For the full duration while the account is active, and for a set period after account closure to meet legal obligations.
  • Transaction Records: Stored for the period required under financial regulations.
  • Support Communications: Records are kept for a set period even after an issue is resolved.
  • KYC Documents: For the period determined by legal and regulatory requirements.
  • Marketing Preferences: Until you withdraw your consent.

Once the set period ends, we securely delete or anonymize your information.

7. Your Rights

Rights Relating to Data Protection

As a user of ld98, you have the following rights:

  1. Right to Access: The right to request what information we hold about you.
  2. Right to Rectification: The right to request correction of inaccurate or incomplete information.
  3. Right to Erasure: The right to request deletion of your information in certain circumstances, unless a legal obligation applies.
  4. Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances.
  5. Right to Portability: The right to request your information in a structured format.
  6. Right to Object: The right to object to certain types of data processing.
  7. Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

To exercise these rights, contact us via 24/7 live chat or email: [email protected]

8. Protection of Minors

Restrictions for Users Under 21

ld98 strictly provides services only to adults aged 21 and above. We do not intentionally collect information from or provide services to minors.

Age verification is mandatory at registration. If we find that a minor is using our platform, that account will be closed immediately and all collected information will be securely deleted.

If you know that a minor is using our platform, please inform us at [email protected].

9. Changes to the Privacy Policy

Updates and Changes

ld98 may update this privacy policy from time to time. The policy may change due to changes in services, introduction of new technology, or legal obligations.

For significant changes, we will:

  • Display a notice on the website
  • Notify you at your registered email address
  • Inform you about the new policy when you log in to the platform

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We will always show the date of the latest update at the top of the page.

10. International Data Transfers

Security of Data Transfers

Due to technical infrastructure requirements, your information may sometimes be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

  • Adequate data protection measures are in place in the countries to which data is transferred.
  • Third-party service providers are contractually bound to follow our privacy standards.
  • Encryption is used for all international transfers.
  • Only necessary information is transferred.

11. Contact Us

Privacy-Related Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our data protection team is always ready to respond to your requests.

Email: [email protected]

Live Chat: Support in Bengali is available 24/7. Contact us through the live chat button on our platform.

We generally respond to data protection requests within business days. For urgent matters, please use live chat.

Related Policies

Alongside our privacy policy, we recommend reading the following pages as well: