For ages 21 and above

ld98 Responsible Gaming — Your safety is our priority

Gaming should never go beyond the limits of entertainment — ld98 is committed to keeping you safe and happy.

What is Responsible Gaming and why does it matter?

At ld98, we believe online gaming should be a source of enjoyment — not a cause of stress or financial hardship. Responsible gaming means staying aware of your limits on time and money, and not prioritising gaming over other areas of your life.

Millions of players in Bangladesh enjoy entertainment on our platform every day. To protect them, ld98 maintains various tools and policies that give every user full control over their gaming experience.

To build a culture of responsible gaming, we do more than provide tools — our 24/7 live chat support team is available in Bengali at all times. If you ever feel that gaming is getting out of your control, contact us right away.

For ages 21 and above only

Remember: Gaming is a form of entertainment. There is no guarantee of winning, and you should never place more bets to try to recover money you have lost. Play within your means and enjoy yourself.

Following our responsible gaming policy is mandatory for every user. Our protection system is built on three pillars: age verification, deposit limits, and self-exclusion.

Our Protection Tools

ld98 provides the following tools to help you enjoy gaming safely and responsibly.

Age Verification and 21+ Policy

To register on ld98, you must be at least 21 years old. Age is verified at the time of registration, and in cases of doubt, additional identity verification may be requested. Accounts belonging to minors are suspended immediately.

Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A request to increase a limit takes 7 days to come into effect, giving you time to reconsider your decision.

Time-Out Feature

If you want to take a temporary break, you can activate a time-out for anywhere from 24 hours to 30 days. During this time, you will not be able to log in to your account or place bets. Your account is reactivated automatically when the time-out ends.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. Any attempt to open a new account during this period will also be blocked.

Gaming History Review

By logging in to your account, you can view your betting history, win and loss records, and total spending at any time. Being aware of your own habits is the first step toward responsible gaming.

24/7 Support in Bengali

Our live chat team is always ready to address any gaming-related concerns. Talk to us in Bengali, share how you are feeling — we are here to help without judgment. Reach out to us before a problem gets bigger.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself, it may be a signal that you need help. Being able to identify these is the first step to keeping yourself safe.

Financial Warning Signs

  • Placing bets beyond your means or gaming with borrowed money
  • A tendency to place more bets to try to recover money you have lost
  • Spending money on gaming while ignoring bills or other responsibilities
  • Hiding gaming expenses from family or friends

Behavioural Warning Signs

  • Finding it difficult to stop gaming or being unable to stop
  • Feeling restless or anxious when not gaming
  • Spending more time on gaming than with family, friends, or work
  • Neglecting sleep, eating, or daily tasks to keep gaming

Tips for Safe Gaming

Following a few simple habits will keep gaming enjoyable at all times and prevent any problems from arising.

  • Before you start gaming, set a fixed budget and time limit and stick to them.
  • Never game under the influence of substances or when you are emotionally distressed.
  • Never think of gaming as a source of income — it is entertainment only.
  • Take regular breaks and track how much time you spend gaming each day.
  • Keep up other hobbies and activities, such as spending time with family and friends.
  • Be careful to ensure that children cannot access your account.
  • Accept losses — do not chase lost money by placing more bets out of impulse.

How to Activate Self-Exclusion

You can activate self-exclusion in just a few simple steps.

1

Log in to your account

Log in to your ld98 account and go to the Account Settings section.

2

Select the Responsible Gaming option

Click on the "Responsible Gaming" section.

3

Choose your exclusion period

Select one of the following: 6 months, 1 year, or permanent exclusion.

4

Confirm

Confirm your request — it will take effect immediately. If you have any trouble, get help from us via live chat.

Deposit Limits and Financial Control

ld98 believes every player should enjoy gaming within limits that match their financial situation. To support this, we offer flexible deposit limit settings.

The minimum deposit on our platform is ৳200 and the minimum withdrawal is ৳500. All transactions can be completed via bKash, Nagad, Rocket, and bank transfer. Withdrawals are generally processed within 1 hour.

If you ever feel that you need to lower your deposit limit, you can do so immediately. However, a request to increase a limit takes 7 business days to come into effect — this delay is intentional, so that you can make the decision with proper thought.

Remember, only invest in gaming money that, if lost, will have no impact on your daily life. Never game with savings, borrowed money, or funds your family needs.

Quick Facts

Minimum Deposit: ৳200
Minimum Withdrawal: ৳500
Withdrawal Time: Within 1 hour
Payment: bKash, Nagad, Rocket, Bank
Support: 24/7 Live Chat

Protection of Minors

ld98 has a strict policy that no one under the age of 21 may game on our platform. If this rule is violated, the account in question is closed immediately and the process of refunding any deposited funds is initiated.

If you have children or teenagers under 18 or 21 in your home, make sure they cannot access your ld98 account. Use a secure password and never share your login details with anyone.

For family protection, we recommend using parental control software on your device. Keep your browser's incognito mode or auto-save feature turned off so that children cannot easily access your gaming account details.

Age Verification Process

Providing your date of birth at the time of registration is mandatory. If necessary, you may be asked to confirm your age via your National ID Card (NID) or passport. Providing incorrect information may result in permanent account cancellation.

Frequently Asked Questions about Responsible Gaming

Log in to your ld98 account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately, but increasing a limit requires a 7 business day waiting period. If you need any help, contact our 24/7 live chat support.

Yes, you can still withdraw any funds remaining in your account after activating self-exclusion. During the exclusion period, new deposits or bets will not be possible, but the process of withdrawing your existing balance will continue as normal. For more details, email [email protected] or contact us via live chat.

A time-out is a temporary break — your account is reactivated automatically after a period of 24 hours to 30 days. Self-exclusion is a long-term measure — for 6 months, 1 year, or permanently. When a self-exclusion period ends, the account is not reactivated automatically; a separate request must be submitted and a reflection period is given.

Contact ld98's 24/7 live chat support — we will help you confidentially and assist you in taking the necessary steps. You can also speak with a family member, a trusted friend, or a mental health professional. Remember, asking for help takes courage.

No, under no circumstances. Registration and gaming on ld98 is only for those aged 21 and above. If age verification fails or incorrect information is provided, the account will be permanently closed. There is no compromise on protecting minors.

Start by speaking directly and with empathy — express your concern without anger or criticism. Stay by their side and encourage them to seek help. If needed, contact our support team — we can also take action on an account based on a third-party request.

Play safe, enjoy the fun

Responsible gaming at ld98 means a better experience. Explore our game categories or check the FAQ for any questions.

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